Maryland Aviation Administration’s Mission
The Maryland Department of Transportation is a customer-driven leader that delivers safe, sustainable, intelligent, and exceptional transportation solutions in order to connect our customers to life’s opportunities.
The Maryland Aviation Administration fosters the vitality of aviation statewide and promotes safe and efficient operations, economic viability, and environmental stewardship. Responsible for the operation of Baltimore/Washington International Thurgood Marshall and Martin State Airports, MAA provides friendly, convenient facilities and customer services and develops enhanced domestic and international passenger and cargo opportunities through inter-modalism and state-of-the-art technology.
Our vision is to ‘be better’. We continue to be powered by a vision to build on our individual and organizational performances. Our vision compels us – each of us – to explore new heights in service quality to our internal and external partners. Over the last few years, our vision has propelled us to a new level of performance as recognized by our customers, stakeholders, and the industry. Be that as it may, our vision does not embrace complacency or acceptance that our latest performance is the very best we have to offer. Our vision does, however, inspire us to even greater levels of customer satisfaction. Simply put, it demands that we “Reimagine Opportunity” and we pursue it with professionalism, resolute, and excitement. Put simply, our vision is to ‘be better’.