• BWI’s concessions program is heralded by Airport Revenue News with the 2006 award for Airport with the Best Concession Program. In addition to the overall award for Airport with Best Concession Program, several individual operators were recognized: Fire & Ice, Jos. A. Banks, Borders Books, and Hudson News were all singled out with their own awards in the annual competition. BAA Maryland is responsible for the subleasing, design, construction, tenant coordination, and management of the Airport’s food and retail program.
• North American Airlines begins one weekly international flight to Banjul, The Gambia and continuing to Accra, Ghana. This new international air service is estimated to provide an annual economic impact of $40 million for the State of Maryland.
• BWI ranked among the best North American Airports for Passenger Satisfaction. The J.D. Power and Associates and Aviation Week study ranked BWI Thurgood Marshall airport third in overall passenger satisfaction among medium-sized (10 million to 30 million passengers) airports. The study measured overall airport satisfaction based on eight specific performance factors – airport accessibility, check-in/baggage check, terminal facilities, food and beverage, retail services, baggage claim, and immigration/customs control.
• BWI served as the primary repatriation site for American citizens evacuating Lebanon. During this time 19 flights carrying 4,492 repatriates arrived at BWI. The Maryland Emergency Management Agency (MEMA), Department of Human Resources (DHR), and BWI worked together to coordinate services provided to the repatriates arriving from Cyprus.